Microsoft teams calls freezing. How can I stop Teams from freezing on calls with more than 2 participants?

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Microsoft Teams crashing or freezing during meetings · Identify Teams service status · Clear Teams cache · Clear Windows credentials · Try accessing. Finally I was able to find a way to solve this, after I disabled the Team's GPU acceleration on those machines everything seems to be back to. Adjust video settings · Turn off your camera during meetings. · Turn off background images or blurring. · Disable GPU hardware acceleration in Teams settings.      

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Incompatible Intel HD graphics drivers are another known cause for the Microsoft Teams crashing issue. Open the Graphics section and download the latest version of the drivers available for your processor. If updating the display driver did not help, uninstall the graphics driver to see if that helps you resolve the error. When uninstalled, Windows will use the generic display driver, but it will help you determine the cause of the problem.

As a last resort, you can reinstall the Microsoft Teams app to fix the crashing problems. A quick reinstall can help you fix problems caused due to app file corruption and other reasons. It will scan the system for file corruption and restore the corrupted system files. This is helpful if the system-related issues are preventing the app from launching. Therefore, attempt to alleviate the load that Teams places on your hardware by performing the following:. Numerous users have noted that Teams frequently causes laptops to stall while there is an active Bluetooth connection.

Indeed, this is not the first Bluetooth-related issue that Teams users have encountered. As a reminder, several people complained about the software disconnecting Bluetooth headphones at odd times. Therefore, disconnect your Bluetooth devices if feasible.

Rather than using an external Bluetooth keyboard and mouse, use the built-in keyboard and track pad on your laptop. In same vein, disconnect all peripherals that are not required for your meetings. Check to see if you detect any changes. If Teams causes your computer to freeze, this shows that the application requires more resources than your machine can provide.

You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question 0. Report abuse. Details required :. Cancel Submit. Sorry to hear that you are having issue with Teams from freezing on calls with more than 2 participants but I'd be glad to help you to sort this out.

Please try to clear cache of your Teams app by following these steps: 1. Close and quit Microsoft Teams 2. Delete contents of the entire folder 4.